Privacy Policy
This Policy explains how we collect, use, and protect your information.
Effective: January 15, 2026
Negotiagent B.V. ("we", "us") operates DocForge. This Privacy Policy describes how we collect and use personal information when you use the service.
Information we collect
- Account information (name, email, login credentials).
- Usage data (requests, feature usage, and performance metrics).
- Billing metadata (plan selection, Stripe customer IDs, invoices).
How we use information
- Provide, maintain, and improve the service.
- Process payments and manage subscriptions.
- Communicate product updates and service notices.
- Protect against fraud and abuse.
Sharing and processors
We share data with trusted service providers that help us operate the platform (for example, payment processors, cloud hosting, and analytics). These providers process data on our behalf and are obligated to protect it.
Data retention
We retain personal data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to make a request.
Security
We use industry-standard security measures to protect your information, but no method of transmission or storage is 100% secure.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will provide notice as required by law.
Contact
For privacy-related questions, contact support@docforge.app or visit our Contact page.